We are always keen to hear from you and are happy to answer any questions you may have. We speak and understand German and English. All inquiries will be answered in German or English. Please do not hesitate to send us an e-mail or get in touch with us using the contact form mentioned below. We will try to answer your query as soon as possible. As a rule, you should receive an answer from us within 24 hours on weekdays.
You'll find information about repairs/guarantee claims on our website in the section repair service.
Customer service address
Am Garnmarkt / Dorner Areal, Hauptstrasse 25
6840 Götzis, Austria
Customer service hotline
We are sorry but we currently do not have a customer hotline serving the regions of our EU website. Please use an alternative contact method (e.g. email). Thank you for your understanding.
Availability of the customer service team
Monday to Friday:
9 am - 12 am and 2 pm - 5 pm (CET)