Customer advantages

– what benefits we offer customers (now and for the future).
 
5-year guarantee

Complete security over many years – 5-year guarantee on your robot

Our 5-year guarantee on labelled products is, on the one hand, a mark of quality, and a very special service for you as our customer, on the other. That also includes giving you all the details about the conditions of our guarantees and which services you can expect from us.

 

You’ll find information about what the 5-year guarantee covers here.

Test for 7 days

Helping you make the right choice: See for yourself for 7 days

e want you to make the right choice when selecting your robot. That’s why we are offering you the opportunity to test our high-quality products at home for seven days with no obligation.

 

Read more here: no-obligation 7-day trial.

30-day money-back guarantee

You are covered by a 30-day money-back guarantee irrespective of sector- and country-specific rules and regulations

Enjoy this added security when buying your robot. The robot you buy should help you and not be a burden. If, however, you’re unhappy with the device you purchased you are covered by the ‘30-day money-back guarantee’. You can make use of your right of cancellation and return the goods to us up to 30 days after receiving any of our products. We will refund you the full purchase price within 14 days of receiving the goods. 

 

We offer our customers a 30-day money-back guarantee as standard. See the details here.

Delivery guarantee

Free delivery

We provide free delivery to your delivery address for orders totalling more than 100 euro or 100 Swiss francs. We will dispatch items quickly and keep delivery time to the minimum. As a rule you will receive your order within 48–72 hours of ordering.

 

Read more about deliveries here.

Worry-free bundles

Worry-free bundles for you and your robot / Peace of mind for years to come

We have put together bundles that give added benefits for our customers over many years. Depending on which model you have chosen, you will receive matching accessories and the extended 5-year guarantee with your device. We offer these worry-free bundles with devices by various brands and manufacturers.

For example, when you buy a household robot you get filters, brushes or cleaning pads as part of the bundle, depending on the model you choose. With the lawn robots, you get additional boundary wire, lawn nails, cable connectors or replacement blades, depending on the model you choose. Choose a device with a worry-free bundle and enjoy the benefits for years to come.

Exclusive

Exclusivity and high-quality products

We are always on the look-out for innovative and high-quality products for our range. We want to offer our customers added value and unique products. Some of the products we offer are exclusive to us. These are labelled with the ‘Exclusive’ symbol.