Availability and delivery time
Actual information on …
… open orders
due to the high volume of orders and the increased COVID-19 protection measures, there may be delays in the dispatch and delivery of your order in some cases. We would ask for your patience in these cases.
… Availability of our customer service team.
We are receiving a lot of incoming calls and enquiries, which we are all handling. We are currently not able to answer all calls personally due to the large number of technical and personnel capacity limits. We kindly ask for your understanding!
If you have questions about a repair - please click on repair service.
For product advice please use our contact form.
You will find further important questions and answers under "FAQ".
We are keen to process your enquiries and requests as quickly as possible!