Neato repair service


You’ll often find useful troubleshooting tips in the operating instructions and/or any documents that came with your product. Also you can find helpful information about settings, technical data, installation and operating instructions on the Neato Support-Site.

If you have futher questions concerning a repair, feel free to contact the Neato hotline by email or by phone. All Hotline numbers can be found by here.


If the device is no longer covered by guarantee (older than 2 years, or with a 5-year guarantee older than 5 years), we retain the right to apply a charge of 30 euro for providing the estimate if the device cannot be repaired or is not repaired.