Wheeme repair service
You’ll often find useful troubleshooting tips in the operating instructions and/or any documents that came with your product.
myRobotcenter has its own repair and service centre with fully trained staff. You can reach it on 0800 10 232 700 from Mon–Fri from 9am to 12 pm and from 2pm to 5pm or by email.
If a repair is necessary: Please send the device to us with postage fully paid and with a copy of the invoice and a description of the fault included. (An additional processing fee of 25 euro will be applied to parcels sent freight collect.)
myRobotcenter – Servicecenter
Phone: 0800 10 232 700
If the device is no longer covered by guarantee (older than 2 years, or with a 5-year guarantee older than 5 years), we retain the right to apply a charge of 30 euro for providing the estimate if the device cannot be repaired or is not repaired.